1 in 3 patient calls never gets answered — that's the one your competitor took.

Tavvo answers every single one — instantly, 24/7, in your voice. At $350+ per new-patient appointment, an average practice bleeds $8K–$15K a month in missed calls. Tavvo stops the leak on day one.

Live Call Activity
Today
SR

Sarah Reynolds

Appointment booking

Active0:42
MK

Marcus Kim

Insurance verification

Completed3:21
LP

Linda Park

Prescription refill

Queued-
JT

James Torres

New patient intake

Completed5:08
AW

Amy Walsh

Reschedule request

Active1:15
BN

Brian Nguyen

Billing inquiry

Completed2:10
CH

Claire Huang

Lab results follow-up

Active0:58
DM

David Moore

Specialist referral

Queued-
EP

Elena Petrov

Annual checkup booking

Completed4:02
FO

Frank Owens

Medication question

Active1:33
SR

Sarah Reynolds

Appointment booking

Active0:42
MK

Marcus Kim

Insurance verification

Completed3:21
LP

Linda Park

Prescription refill

Queued-
JT

James Torres

New patient intake

Completed5:08
AW

Amy Walsh

Reschedule request

Active1:15
BN

Brian Nguyen

Billing inquiry

Completed2:10
CH

Claire Huang

Lab results follow-up

Active0:58
DM

David Moore

Specialist referral

Queued-
EP

Elena Petrov

Annual checkup booking

Completed4:02
FO

Frank Owens

Medication question

Active1:33

58

calls today

2:34

avg duration

99.99%

uptime

No patient call left unanswered

Trusted by medical practices
across every specialty

The math, before Tavvo

35%

of patient calls go unanswered

during business hours

$350+

lost per missed

new-patient visit

$10,000+

in monthly revenue

bleeding out the door

Industry averages, healthcare practices, 2023–2024. Sources: Patient Pop, ZocDoc benchmarks.

What is Tavvo?

Stop losing patients to voicemail.

Not a phone tree. Not a chatbot. Tavvo is a 3rd-generation AI receptionist built specifically for healthcare, one that understands your patients and handles their needs without constant human handoff.

1st Gen

Phone Trees & Voicemail

The old way

Rigid menu options frustrate patients, voicemails pile up during clinic hours, and there's zero intelligence or integration with your scheduling system or EHR.

2nd Gen

Basic Rule-Based Chatbots

A small step forward

  • Text-only, no natural voice capability
  • Falls apart outside of scripted flows
  • Fails to understand intent or context
  • Requires months of manual scripting
  • Patients still need human handoff constantly

3rd Gen

Tavvo AI Receptionist

The future, available today

  • LLM-powered, understands any question naturally
  • Natural voice with sub-second response latency
  • Books, reschedules and cancels directly in your scheduling system
  • Handles edge cases your staff would escalate
  • HIPAA-compliant and live in hours, not months
What Tavvo Does

Everything your front desk handles, handled.

From the first ring to the follow-up, Tavvo runs the full patient call workflow so your clinical team can focus on care, not the phone.

OverviewLiveReports

47

Handled today

100%

Answer rate

2:12

Avg duration

9a11a1p3p5p7p
Availability

Never Miss a Patient Call

Every patient call answered instantly, around the clock. No hold music, no voicemail, no missed appointments.

Tavvo
Integrations

Works With Your Tools

Connects with the scheduling and EHR systems you're already using. If it's in your workflow, Tavvo fits right in

Today2 open slots
9:00 AM
Dr. Chen
9:30 AM
Available
10:00 AM
Sarah R.
10:30 AM
Marcus K.
11:00 AM
Available
Calendar

Appointment Scheduling

Books, reschedules, and cancels in real time, directly in your scheduling system. Zero double-bookings, zero gaps.

Patient JourneyAutomated

Appointment booked

Jan 14 · 3:20pm

24h reminder sent

Jan 14 · 2:00pm

2h reminder sent

Jan 15 · 12:00pm

Appointment attended

Jan 15 · 2:00pm

Follow-up sent

Jan 15 · 4:12pm

Retention

Patient Follow-ups

Automated reminders, recall messages, and post-visit check-ins so no patient falls through the cracks.

Call coverage24h
12a6a12p6p12a
Uptime

Always On, Every Day

Patients don't only need help between 9 and 5. Tavvo is available around the clock, including weekends and holidays.

Setup & Configuration

Up and running in
hours, not months.

No IT team, no EHR migration. Connect your number, describe your practice, and go live the same day.

Instant Onboarding

Connect your number and Tavvo trains itself on your practice protocols automatically.

Live Knowledge Base

Upload your FAQs, intake forms, and patient policies. Tavvo stays current with every update.

Direct EHR Integration

Books, updates, and retrieves patient data directly from your scheduling system.

Setup progress

Phone number connected
Practice info added
Patient FAQs uploaded
Scheduling system linked
Test call passed
Setup completed2h 14m

< 4hrs

Avg setup time

50+

Practice templates

100+

Integrations

Voice Intelligence

Sounds exactly like
a real person.

Sub-800ms responses, human-like intonation, natural turn-taking. Most patients won't realize they're talking to AI.

Ultra-Realistic Voice

Natural intonation and pacing indistinguishable from a trained medical receptionist.

Sub-Second Latency

Under 800ms end-to-end, independently verified.

Smart Turn-Taking

Knows when to speak, when to listen, and handles interruptions naturally.

James Carter

Appointment booking

Caller

Hi, I need to reschedule my appointment for next Tuesday if possible.

Tavvo

Of course! I have openings at 10am and 2pm on Tuesday. Which works better for you?

Caller

2pm would be perfect.

Tavvo

Got it! I've moved your appointment to Tuesday at 2pm. You'll receive a confirmation text shortly.

Caller

Do I need to bring anything?

Tavvo

Just your insurance card and a valid photo ID. Anything else I can help you with?

Caller

No, that's everything. Thanks!

Tavvo

Happy to help! See you Tuesday at 2pm. Have a great day.

Quality & Monitoring

Consistently excellent
on every patient call.

Real-time analytics, automated QA, and continuous model updates, so every patient interaction improves over time.

Post-Call Summaries

Automatic call summaries, patient intent scoring, and follow-up actions after every interaction.

Scenario Testing

Simulate thousands of patient call scenarios before going live in your practice.

Continuous Improvement

Tavvo learns from every interaction and improves with regular model updates.

Call Analytics · Last 30 days

JM

John M.

Appointment rescheduled

2:14Resolved
LK

Lisa K.

Billing inquiry

1:48Resolved
AS

Amy S.

Prescription refill

1:31Transferred

2:24

Avg call time

4.1%

Transfer rate

96%

Resolved

Who it's for

Built for practices where every call matters.

Whether you're a two-person family clinic or a multi-location specialty group, Tavvo works the same way - quietly, reliably, in the background.

Family & Primary Care
Dental Practices
Physical Therapy & Rehab
Mental Health Clinics
Dermatology
Orthopedics
Urgent Care
Pediatrics
Integrations

Works with the tools you already use.

Tavvo plugs directly into your EHR, scheduling platform, and communication stack, with no middleware, no workarounds, and no disruption to existing workflows.

FAQ

Frequently Asked Questions

Answers to the most common questions from medical practices considering Tavvo.

Book a Demo

See Tavvo handle a real patient call.

Pick a time and we'll show you how Tavvo answers patient calls, handles appointment booking, and integrates with your scheduling system, live.